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Supplier
Complaints and Protests: A Guilde Guide for Public Officials and
Vendors
Authors:
Michael Asner, David Hunter and Michael Moss
Edition: Second, 1999. A revised edition containing
separate chapters on US law, Canadian law, as well as information
about NAFTA and the Agreement on Internal Trade
Price: $70
Pages: 150
Dimensions: 8.5" x 11" (binder)
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* Understand the principles of fair and open competition!
* Know the law and what the courts have said!
* Understand the complaint procedures in both U.S. and Canada!
* Understand the duties, responsibilities and rights of buyers and
vendors!
For buyers . . .
If you're involved in public sector procurement, you have
undoubtedly felt the increasing pressure to justify each and every
major purchase. Organizations are being subjected to more and more
public scrutiny, and are required by law to conduct their
procurement activities in a visibly fair manner.
This vital guidebook will teach you:
- How to make sure your procurement procedures are visibly
fair.
- How to make sure your competence and objectivity are never
questioned.
- How to prevent nearly all supplier complaints and protests.
- How to become a partner with suppliers.
- How to handle protests effectively.
- Your duties and responsibilities under the law in your
jurisdiction.
For vendors . . .
If you are a vendor selling to government, you've probably
questioned the legality of some procurement practices. You've
probably wondered what the laws and courts have said about auction
techniques, or unfair competitions. You've probably wondered about
the laws in other jurisdictions in which you market your products
and services.
This vital guidebook will teach you:
- How to evaluate procurement practices to ensure that they
are fair and open.
- How to challenge existing practices.
- Your rights and responsibilities under the law in both U.S.
and Canada.
More
A must-read for many public sector officials: senior procurement
executives, legal managers, senior administrators, legal counsel.
Also a must-read for supplier executives involved in marketing to
government. No other handbook has this level of information on
both the process and legal aspects of procurement. No other
handbook deals with NAFTA, and contains chapters on both US and
Canadian laws related to supplier complaints.
TABLE OF CONTENTS
1. Complaints, Protests and Your Career
2. Start with a Solid Foundation: Promote Fair and Open
Competition
3. Go the Extra Mile: Promote Excellence
4. When Best Efforts Fail: Handle Protests More Effectively
5. Some Examples of Policies and Practices
6. Your Best Defense: Know the Law (Canada)
7. Your Best Defense: Know the Law (U.S.) |
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